Outlook 2010: Microsoft Office Specialist (MOS)

The Office 2010 Outlook training course provides students with the knowledge and skills that are needed to use the advanced software features, and integrate the Office programs with other software. When you pass the Outlook 2010 Exam 77-884, you achieve Microsoft Certified Application Specialist (MOS) status in Outlook 2010.The Microsoft Certified Application Specialist Certification, (MOS) recognizes business professionals who have demonstrated expertise in Microsoft Office 2010. As a Microsoft Certified Partner, the course follows the approved Microsoft course curriculum, ensuring you receive the training and knowledge needed to succeed.

AIMED AT

The typical candidate for the exam is a student, office worker, or instructor who is able to navigate Outlook 2010 at the feature and functionality level.
Learners will learn to format message content by using character and paragraph formatting, use graphic elements such as charts and tables, and create contact records, tasks, and appointments from incoming messages. They will be able to create contact groups, schedule meetings, and share schedules to facilitate communication with other Outlook users.

CERTIFICATION EXAM

When you pass Exam 77-884: Outlook 2010, you complete the requirements for the following certification(s):
Microsoft Office Specialist (MOS): Outlook 2010

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COURSE OUTLINE

• Course Overview
• Setting Up Your E-Mail Account
• Types of E-Mail Accounts
• Section Review

Introducing The Outlook 2010 Interface

• The Interface
• Customizing The Interface
• Keyboard Shortcuts
• Section Review

Working with Outlook Mail Items

• The Mail Module Interface
• Creating Messages
• Formatting
• Sending, Receiving and Opening Messages
• Viewing Conversations and Managing Message Attachments
• Managing the Mail Module View
• Keyboard Shortcuts
• Section Review

Common Outlook Item Actions

• Managing, Creating and Modifying Folders
• Moving and Copying Items
• Deleting Items and Printing Items
• Finding and Searching for Items
• Keyboard Shortcuts
• Section Review

Working With Outlook Calendar Items

• The Calendar Module Interface
• Creating Calendar Items
• Meetings
• Configuring The Calendar Module View
• Sharing Calendar Information
• Managing Calendars
• Keyboard Shortcuts
• Section Review

Working With Contact Items

• Creating Contact Items
• Organizing Contact Items and Communicating with a Contact
• Sending Contact Information and Contact View
• Importing and Exporting Contacts
• Keyboard Shortcuts
• Section Review

Working with Outlook Task Items

• Creating Task Items and Responding to Task Assignments
• Updating Tasks and Removing Task Items
• Configuring the Task Module View
• Keyboard Shortcuts
• Section Review

Organizing Outlook Items

• Categorize Items and Using Conditional Formatting
• Attaching Items, Shortcut Buttons and Using Notes
• Section Review

Advanced Message Management

• Moving Messages and Managing Junk Email
• Managing Messages with Rules
• Using Quick Steps
• Viewing Recipient Information, People Pane and Search Folders
• Message Settings and Delivery Options
• Changing Read and Unread Options and Managing RSS Feeds
• Other Messaging Options
• Section Review

Managing Outlook Data Files

• Setting Up Messaging Accounts
• Configuring the Outlook Today View
• Configuring Multiple Profiles, Email Accounts and Working Offline
• Download Options for Slow Connections and Repairing a .pst File
• Archiving and Cleanup Tools
• Section Review

Security and Privacy

• Securing and Privacy Settings
• Section Review
• Course Overview

 

NB :

• Our price does NOT include any exam vouchers.
• Qualification exams are held and managed by independent third parties.
• Vouchers will need to be purchased separately when you are ready.
• We sell vouchers at cost to all our students.

 

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For More Information Email us at info@studyitonline.co.za