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StudyITonline Frequently Asked Questions (FAQ)




I'm new to IT. Where do I start?

Certification is a great way to get a quick introduction to the IT industry and gain an advantage in the job market. Even the most difficult certification requires far less preparation time or financial investment than a four-year degree in computer science. The CompTIA A+ and the Microsoft Certified Professional (MCP) certifications are usually good starting points, but ultimately, the choice of courses will depend on your career goals and training needs.

One of the best ways to get into the IT industry is through helpdesk jobs. Get the qualifications you need with StudyITonline's entry-level helpdesk training courses.

Learn more about the different areas in IT with our IT career pathways guide.


I'm working in IT and I want to get certified but I don't know which course is right for me. Can you help?

StudyITonline has been specialising in IT certification training for almost 10 years. We have helped thousands of people to advance their IT careers through training and we have experts ready to help you pick the right courses now.

Browse through our recommended courses for different career paths, or contact a StudyITonline consultant now for training advice.


I'm interested in a particular course but I don't meet the pre-requisites. Can I still take the course?

StudyITonline can tailor packages to suit your training requirements, so even if you don't meet the pre-requisites, you may still be eligible for the course. contact a StudyITonline consultant now for more information.


What do my fees cover?

Your fees include courseware, white papers, hands-on simulations, user guides and product documentation, a test prep service and technical and learning support. Many of our courses also include 24x7 mentoring and access to online library Books24x7.


What does each course include?

All our IT certification training courses include white papers, user guides, hands-on simulations and exercises to provide a comprehensive learning experience. A test prep service is also included for the majority of our courses. This service provides you with the opportunity to test your knowledge in a simulated, certification-testing environment.

Many of our courses also include 24x7 mentoring as well as access to Books 24x7, an online resource containing thousands of the latest and best technical publications.


How long is each course?

Our certification training courses are all self-paced so you have the flexibility of when and where you wish to complete your course. For example, our Microsoft Certified Systems Engineer (MCSE) course can be completed in a year, but you can complete it even earlier by increasing the time you dedicate to your studies. Conversely, you can take up to two years to complete the course if you're pressed for time.


What resources do I need?

You'll need a PC running Microsoft Windows (or a Mac with Windows support). Internet access is essential as the mentoring and test prep services can only be accessed online.


Will I get certified immediately after my course?

StudyITonline provides certification training to prepare you for the actual certification exam(s). We are not involved in the actual examination process, nor do we provide the certification itself. The exams are held by external providers. For your convenience, StudyITonline will help you find your nearest exam centre.


I'm not sure what course is right for me. Can you help?

StudyITonline consultants are experts in helping you select the right IT course for your career needs. contact a StudyITonline consultant now for free course advice.


How do I enrol?

We've made the enrolment process as easy as possible. All you have to do is enquire now about the course of your choice and a StudyITonline consultant will contact you with enrolment details. To make enrolment as easy and convenient as possible for you, we'll take care of much of the paperwork involved.

contact a StudyITonline consultant if you have any other enquiries.

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